Payments

We offer the following payment methods:

Square

Credit Card

PayPal

Credit card or bank account via PayPal

Afterpay

use your account to pay in 4 instalments

Gift Certificates

Please note gift certificates are redeemable online only, please enter in the “coupon code” section during checkout.

Postage

We post daily via Australia Post – all parcels are sent Express & tracked.

Delivery

All orders are despatched within 3-7 working days of payment being received.

It is your obligation to enter the correct delivery address details at time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.

Custom orders will be despatched as soon as they are completed. We submit all parcels for tracking. Unfortunately, we are unable to guarantee time of delivery.

Please note due to current circumstances, postal services around the world are experiencing delays.

Please note that if an item has been lost in transit, replacement items will be despatched according to our discretion.

RETURNS POLICY

Exchanges & Refunds

We are happy to exchange your purchase if you wish to exchange your size.
It is your responsibility to return the unwanted product to us in its original as new condition, no later than three months from date of order.
Refunds will be processed through the payment processor you made payment.

You must supply a reply paid/addressed envelope and enclose a note stating original order details.

Change of Mind

We are happy to offer a store credit or refund your purchase if you change your mind. Please note:

  • Postage cost is not refundable
  • Return postage/freight is at your cost.
  • It is your responsibility to return the unwanted product to us in its original as new condition.
  • A $7.50 restocking fee applies for change of mind returns.
  • Product must be returned and received by us no later than three months from date of order.
  • Credit/refund will be processed once unwanted product is received and checked it is in as new condition.

Exchange/Returns Address

Please enclose a note with your items to return/exchange and send to:

Buggez Bugeyes
PO Box 1237
Narrogin WA 6312

Privacy Policy

Any and all the information collected on this website will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned.

We may release customer information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of our users, or others.

When you place an order through this website, we need to know your name, e-mail and address. This allows us to process and fulfil your order successfully.

By using our website, you consent to the collection and use of this information by us. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.