Frequently Asked Questions

All Bugeyes listed on our website can be customised! We offer nose and ear additions, as well as forelock holes and reinforced ear holes as options that can be selected before adding to cart.

If you need an irregular size or something else, please contact us to discuss your needs.

Product options such as nose skirts, nose flaps, mesh ears or lycra ears can be added to any Bugeye fly mask. Follow these simple steps:

Find a bugeye you would like

Click on the product name to go to the product page

Check the box/es for the options you would like to add.

Click the Add to cart button and continue shopping or checkout

We custom make recovery masks to your horses needs, please contact us to discuss your horses requirements.

Please refer to our size guide on our Bugeye information page.

We can custom make our Bugeyes to your horses measurements. contact us to discuss.

If you would like a Bugeye in a colour not available on the website, we are happy to take custom orders in our off-peak season (typically April-August). Please Contact us to discuss options.

Our Bugeyes are made from the highest quality spandex. Spandex can expand up to nearly 100% of its size, offers an unrestricted range of motion and snaps back in place. Spandex is breathable, wicks moisture and dries quickly.

We choose to use spandex as it is the only fabric that ensures our fly masks fit like a second skin and doesn’t create pressure points or rub.

We offer three eye mesh types, 90%UV Tough, 90% UV Soft and 74%UV Insect (formerly known as standard) mesh. You can find more information about our eye mesh types in our Bugeye Information

No, our spandex (also known by the brand name Lycra) fly masks will add no significant heat to your horse.

First, ensure you have pushed the eye mesh out into a nice sphere/bubble shape. Then simply pull on over their nose – the four way stretch Lycra will stretch as you pull on your fly mask.
Lastly, adjust the elastic around the gullet as needed.

We offer 2 nose options to protect your horses nose – We highly recommend our Nose Skirts as they provide the most coverage, flare away from the horses nose to avoid irritation and do not retain water. Please see our Bugeye information page to read more about the options we provide.

To maintain the life of the product, we recommend washing your Bugeye once a week or twice a week in harsh conditions. Please follow the below care instructions:

– Cold, hand wash with a gentle detergent that is compatible with your horses skin

– Do not bleach, soak, wring or tumble dry

– Do not iron or dry clean.

The useful  lifespan of Bugeyes varies depending on your horses environment and behaviour, so there is no definitive answer. The key factors that affect the lifespan are:

• UV exposure: As with any material, the longer it is exposed to the suns harmful rays, the quicker it will perish.
• Ground condition: Hard, dry dirt is abrasive and will shorten the lifespan of the Bugeye. Alternatively, if your paddocks have grassy ground cover, this is softer and will not significantly affect the fly mask.
• Objects your horse may contact: Trees, fencing and any other objects that horses may rub against or contact will decrease the lifespan.
• Paddock/Stable mates: if your horse is kept in contact with other horses that pull or bite at the fly mask, this will affect the useful life of the Bugeye.
• Following recommended care instructions: see our Care Instructions on our Bugeye information page for more information.

All our Bugeyes are proudly handmade in Western Australia